Gutter Clean Brisbane Privacy Policy

Last updated: November 2025

Gutter Clean Brisbane Privacy Policy outlines how we collect, use, and protect personal information in compliance with the Australian Privacy Act 1988 and Australian Privacy Principles (APPs). By using this website, you consent to the practices described below.

1. Information We Collect

We collect personal information only when necessary to deliver our lead-matching services. This may include:

• Full name, phone number, and email address submitted via forms.
• Service request details such as property type, suburb, and job description.
• Business details (ABN, company name) from service providers.
• Technical information like IP address and browser details for security analytics.

2. How We Use Collected Information

Your information is used exclusively to:

• Connect customers with suitable, independent Brisbane gutter professionals.
• Facilitate communication between both parties securely.
• Improve website functionality and local service coverage.
• Comply with Australian consumer and privacy laws.

We do not sell or rent personal data. All usage is directly tied to service facilitation.

3. Sharing and Disclosure

Your personal details may be shared only with independent professionals who meet our privacy standards. We may disclose data to government agencies or regulators when legally required under Queensland or Commonwealth law.

4. Data Storage & Security

All data is securely stored on encrypted Australian-based servers. We maintain administrative access controls and routine security audits. While our system meets industry standards, no online transmission is completely risk-free; by using the website, you accept this inherent limitation.

5. Cookies & Tracking

This website uses cookies to improve user experience and analyze visitor traffic. Disabling cookies in your browser may limit some functionality but does not block access entirely.

6. Third-Party Services

We use secure third-party integrations such as Google Analytics, form plugins, and email services for legitimate operational purposes. Each complies with Australian Privacy Principles (APPs). Links to external resources are provided for convenience; we are not liable for external privacy practices.

7. Access, Correction & Deletion

You may request access, correction, or deletion of your personal data by contacting us via the Contact Us page. We aim to resolve all privacy-related requests within 10 business days under the Privacy Act 1988.

8. Complaints & Contact

If you believe your privacy rights have been breached, contact us through the Contact Us form. Unresolved complaints can be lodged with the Office of the Australian Information Commissioner (OAIC).

9. Updates to This Policy

We may update this Gutter Clean Brisbane Privacy Policy periodically to reflect legal or operational changes. All revisions are published here with an updated date stamp. Continued use signifies acceptance of any updates.